SuperAssist: Client-Centered Supervision Assist App for Mental Health Providers

Purpose

The goal of this pilot study is to test a Supervision Assist App (SuperAssist) for implementing Client-Centered Supervision (CCS) to improve supervision practices for mental health providers (providers). During previous Aims 1 and 2, a SuperAssist beta version was designed and developed before beta testing of SuperAssist with providers and supervisors. During this pilot randomized controlled trial (Aim 3), the investigators will evaluate the feasibility, preliminary outcomes, and change mechanisms of SuperAssist.

Condition

  • Behavioral Health Client-centered Supervision

Eligibility

Eligible Ages
Over 18 Years
Eligible Sex
All
Accepts Healthy Volunteers
No

Criteria

Eligibility Criteria for behavioral health staff:

- A direct service/care provider providing behavioral health services to adults in
recovery from mental health or substance use conditions or a supervisor of at least
one direct service/care provider for adults in a behavioral health setting of a
provider or providers at a behavioral health organization

- Willing and able to attend training (approximately 8 hours), install and use the app
for up to approximately 6 months, and complete the other planned study procedures

Eligibility Criteria for clients:

- At least 18 years old

- An active client (at the time of enrollment) of a participating organization

- Willing and able to receive email and/or text message communication from the study
team and compete 3 online surveys over the course of the study (up to approximately
6 months)

Study Design

Phase
N/A
Study Type
Interventional
Allocation
Randomized
Intervention Model
Parallel Assignment
Primary Purpose
Health Services Research
Masking
None (Open Label)

Arm Groups

ArmDescriptionAssigned Intervention
Experimental
SuperAssist Group-Behavioral Health Staff 		Client-centered supervision training and use of a mobile app for behavioral health staff
  • Other: Client-centered supervision training and use of a mobile app
    Behavioral health staff will learn how to implement client-centered practice and supervision with SuperAssist (Supervision Assist App). SuperAssist is designed to facilitate supervision practices around clients' identified goals and needs, which may positively impact clinician job well-being (e.g., burnout, job satisfaction), professional growth, the quality of care, and eventually client outcomes.
    Other names:
    • SuperAssist
No Intervention
Control Group-Behavioral Health Staff
Experimental
SuperAssist Group-Clients 		Clients of behavioral health staff assigned to the Experimental Arm
  • Other: Client-centered supervision training and use of a mobile app
    Behavioral health staff will learn how to implement client-centered practice and supervision with SuperAssist (Supervision Assist App). SuperAssist is designed to facilitate supervision practices around clients' identified goals and needs, which may positively impact clinician job well-being (e.g., burnout, job satisfaction), professional growth, the quality of care, and eventually client outcomes.
    Other names:
    • SuperAssist
No Intervention
Control Group-Clients 		Clients of behavioral health staff assigned to the Control Arm

Recruiting Locations

Places for People
St Louis, Missouri 63118
Contact:
Principal Investigator

More Details

Status
Recruiting
Sponsor
Indiana University

Study Contact

Jennifer Garabrant
317-278-2510
jwilkers@iu.edu