ED Medicaid Support

Purpose

The study introduces a bedside intervention assisting families with the enrollment or re-enrollment process through patient direct contact with NJFamily Care and financial departments, using an emergency department (ED)-based navigator tool. The primary objective is to identify the barriers contributing to the lack of insurance coverage through NJ Family Care coverage using a brief survey with the parents of children who are treated in the ED and identified as uninsured, and to study the effect of a bedside intervention designed to assist families with the enrollment or re-enrollment process.

Conditions

  • Pediatric Uninsured Emergency Visits
  • Emergencies

Eligibility

Eligible Ages
Over 18 Years
Eligible Sex
All
Accepts Healthy Volunteers
Yes

Inclusion Criteria

  • Parent/guardian/ legal authorized representative (age 18 years or older) with children aged: 1 month to 17 years of age who obtain care in the pediatric emergency department - Child Uninsured (ie, Charity Care, HUMC Charity Care, Pending Medicaid, Self-Pay) - Interested in applying or receiving assistance with NJfamilycare - Not pending private insurance coverage - Primary language of the parent or guardian is identified as English - Pediatric patient lives in New Jersey

Exclusion Criteria

  • Parent/guardian/legal authorized representative with children aged: less than 1 month and greater than 17 years old Insured pediatric patient Parent/ Guardian/Legal Authorized Representative not present Parent/ Guardian/Legal Authorized Representative age 17 years or younger Primary language not identified as English Patients visiting the Emergency Department related to Motor Vehicle Accidents Already participated in this study

Study Design

Phase
N/A
Study Type
Interventional
Allocation
N/A
Intervention Model
Single Group Assignment
Primary Purpose
Health Services Research
Masking
None (Open Label)

Arm Groups

ArmDescriptionAssigned Intervention
Experimental
Bedside intervention and support 		A bedside intervention assisting families with the enrollment or re-enrollment process through patient direct contact with NJFamily Care and local financial departments, using an ED-based navigator tool.
  • Other: Navigation through financial systems and linkage to resources
    Navigation through financial systems and linkage to resources to connect families and ultimately help them gain access to insurance for the pediatric patient.

Recruiting Locations

Hackensack Univarsity medical Center
Hackensack, New Jersey 07601
Contact:
Daisy Negron, MBA, BSN, RN
551-996-3206
Daisy.Negron@Hmhn.org

More Details

Status
Recruiting
Sponsor
Hackensack Meridian Health

Study Contact

Daisy Negron, MBA, BSN, RN
551-996-3206
Daisy.Negron@hmhn.org