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Purpose

The purpose of this study is to evaluate patient navigation programs designed to reduce barriers to cancer screening and improve healthcare experiences for adults living in Chicago. Participants will be asked to complete two surveys: the first survey shortly after the participants join the study and a second survey after 1 year. Participants will be joining one of three patient navigation programs, assigned at random. The investigators expect the participants to be in this patient navigation program for 12 months, followed by a 1-month window to complete the final survey.

Conditions

Eligibility

Eligible Ages
Over 18 Years
Eligible Sex
All
Accepts Healthy Volunteers
Yes

Inclusion Criteria

  1. adults 18 years and older; 2. able to complete verbal survey in English, Spanish, or Mandarin/Cantonese Chinese; 3. reside in Chicago; 4. able to give informed consent; 5. agree to a verbal consent document prior to being registered in the study; 6. has a smart device with access to the internet.

Exclusion Criteria

  • Age <18 - Incarceration - Adults unable to give informed consent

Study Design

Phase
N/A
Study Type
Interventional
Allocation
Randomized
Intervention Model
Parallel Assignment
Primary Purpose
Screening
Masking
None (Open Label)

Arm Groups

ArmDescriptionAssigned Intervention
Active Comparator
Standard PN 		Standard Patient Navigation (Standard-PN) A patient navigator will connect with you by phone and text messaging.
  • Other: Standard-PN
    The standard health navigation group will work with a Health Navigator during the 12 months time in the study. A Health Navigator is a trained, non-clinical staff member who helps the participants understand and access cancer screening and follow-up care. They are not doctors or nurses, but they work to support the participants in navigating the healthcare system.
Experimental
4R PN 		4R Checklist Patient Navigation (4R-PN) A patient navigator will connect with you by phone and text messaging plus a "Get Healthy" checklist tool will be available for you.
  • Other: 4R-PN
    The standard Health Navigation with the "Get Healthy" checklist group will work with a Health Navigator and a guided checklist over the next 12 months. A Health Navigator is a trained, non-clinical staff member who helps you understand and access cancer screening and follow-up care. They are not doctors or nurses, but they work to support you in navigating the healthcare system.
Experimental
AI PN 		AI-Augmented Patient Navigation (AI-PN) A patient navigator will connect with you by phone and text messaging plus an AI chatbot will be available for you to use on your phone or personal device.
  • Other: AI-PN
    The health navigation with the AI chatbot group will work with a Health Navigator and an AI Chatbot over 12 months. A Health Navigator is a trained, non-clinical staff member who helps you understand and access cancer screening and follow-up care. They are not doctors or nurses, but they work to support you in navigating the healthcare system.

Recruiting Locations

Northwestern University
Chicago, Illinois 60611
Contact:
Melissa Simon
(312) 503-8780
m-simon2@northwestern.edu

More Details

Status
Recruiting
Sponsor
Northwestern University

Study Contact

Melissa Simon
(312) 503-8780
m-simon2@northwestern.edu

Detailed Description

This study focuses on improving how patient navigators (PNs) help people get cancer care in Chicago. The goal is to reduce differences in cancer outcomes between communities by tackling common challenges like language barriers, difficulty understanding health information, and trouble accessing care. The program is based on priorities identified by community partners, including: - Expanding patient navigation services so more people can use them - Making information easier to understand and available in different languages - Improving communication between patients and healthcare providers by sharing patient feedback At the individual patient level, navigators will help people overcome obstacles (like scheduling, transportation, or understanding instructions). This support is expected to help patients complete important steps in their care, such as: - Getting screened for cancer - Following up on abnormal test results - Starting treatment on time

Notice

Study information shown on this site is derived from ClinicalTrials.gov (a public registry operated by the National Institutes of Health). The listing of studies provided is not certain to be all studies for which you might be eligible. Furthermore, study eligibility requirements can be difficult to understand and may change over time, so it is wise to speak with your medical care provider and individual research study teams when making decisions related to participation.